1. Information We Collect

We collect personal and business information only after your consent through forms, inquiries, or communication.

• Name, email address, and phone number
• Company or organization details
• Project requirements and inquiry details
• Location, communication, and form submission data
• Cookies and basic analytics data

2. How We Use Your Information

Your information is used only for legitimate business purposes to provide better services.

• To respond to inquiries and quotation requests
• To provide product, installation, and technical support
• To process orders and project communication
• To improve website performance and user experience

3. Legal Basis & Consent

We collect and process your data only after your explicit consent submitted through website forms or direct communication. You may withdraw your consent at any time by contacting us.

4. Data Protection & Security

We implement strong security measures to protect your personal data.

• Secure servers and restricted data access
• Encrypted storage where applicable
• Regular monitoring for security threats

5. Cookies & Tracking Technologies

We use cookies and analytics tools to improve website functionality and user experience.

• Cookies help improve browsing experience
• Analytics tools help analyze website traffic
• You can disable cookies through browser settings

6. Third-Party Services

We may use trusted third-party services for analytics, hosting, or communication purposes.

• Third parties follow strict data protection standards
• We are not responsible for external website policies
• Only necessary data is shared for service execution

7. Data Sharing Policy

We do not sell, rent, or trade your personal data.

• Data shared only for project execution
• Legal authorities if required by law
• Trusted business partners for service delivery

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

9. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to withdraw consent

10. Grievance Officer

If you have any concerns regarding your data, you may contact our grievance officer.

• Email: info@omchan.com
• Phone: 99342691648

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.